Privacy Policy
At Drumming Team Building LTD, we know that privacy and security is a major concern. We have set out the procedures we use for safeguarding your personal data. Please read this Privacy Policy carefully and check it occasionally as it could change from time to time. This privacy policy adheres to the guidance set out by The EU General Data Protection Regulation (GDPR).
Drumming Team Building LTD’s Privacy Promise
Drumming Team Building LTD is dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes as outlined below in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data with 3rd parties unless required by law, and your data is always protected. You may contact Drumming Team Building LTD at any time with privacy queries or concerns and to see the personal data you have given us and request modification.
Personal data means any information relating to an identified or identifiable natural person. This can include name, email address, address, and much more.
Your Information
When you register on our website to purchase products, we ask for data such as your name, e-mail address, billing address, and contact details. Drumming Team Building LTD keeps a record of this information for tax purposes and to ensure we fulfil our contract with you.
The only personal information we hold is what customers provide to us when they place an order on our website, sign up for the newsletter, or sign a contract. We share it with nobody; however, it is stored on relevant systems such as cloud systems, our website, social media, Couriers (to pass addresses to), and accounting systems which are GDPR compliant. If required by law to share any information, we will check with each party concerned to ensure they are happy for that to happen. For example, if HMRC requested an audit. We store sensitive data for as long as orders are in progress and customers remain active clients. Email addresses provided for email marketing are stored until consent is withdrawn; reconsent is requested every two years. Information required for tax and legal requirements is held for seven years as required by law.
We keep a record of any orders you make with us to help address any enquiries or problems you may have in the future and to ensure that any information we send you is relevant. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We keep a record of any e-mail communication you send us so we can track any problems or concerns you’ve had.
In addition to personal information, our website uses Google Analytics to ensure we meet your needs. Google Analytics stores usage data which may include your IP address, geographical location, referral source, length of visit, and page views—although much of this is aggregated data. The legal basis for this is legitimate interest to ensure we meet customer needs.
We may process information you submit to us when you contact us to ensure we respond effectively.
Drumming Team Building LTD kindly requests that you do not supply any other person’s personal data to us unless required by law or you have their explicit consent to do so.
How We Use Your Personal Data
All the data we gather via our website or through communication with you is used to operate and expand the service we offer and to personalise our service. How we use your personal data is dependent on the legal basis for processing your data. We are dedicated to using your personal data only for:
- Processing your orders correctly.
- Development and expansion of the business, including examination of customers’ shopping behaviours, measurement of advertisements and product style preferences of our customers.
- Technical management of our website.
- Reviewing our systems.
- Providing you with information about the services we offer.
- Informing you about offers and news.
Legal Basis for Processing Data
Drumming Team Building LTD’s lawful basis for processing data is as follows:
- Consent – customers who consent to sign up for our newsletter.
- Legal Obligation – tax purposes.
- Contract – customers who place an order with Drumming Team Building LTD.
Requesting Your Information
If you would like to review the data you have provided because you feel our records are incorrect, and/or you would like your data erased from our records, you can do so by contacting us using the details below.
Under GDPR you have a right to be forgotten, to withdraw your consent, to change information we hold about you, and to restrict processing. Drumming Team Building LTD is more than happy to comply with this in accordance with the law.
How We Protect Data
You recognise that the Internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the Internet. We are not responsible for any damages you or others may suffer as a result of the loss of confidentiality of such information.
We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment. The computer on which work is conducted is password protected, data held in the cloud is password protected and held on encrypted systems, and third-party software has its own security systems.
The risks of a breach are minimal due to the precautions taken as described above, and we closely monitor to ensure security systems are always up to date. Breaches will be identified, reported, managed, and resolved according to ICO guidelines.
How You Can Help Us Protect Your Data
Please remember that whenever you willingly divulge personal data online in non-protected situations—such as on message forums, via email, or in chat spaces—that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also, remember to close your browser window when you have finished using the computer, especially if you share it or are using a computer in a public place. We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.
Further Information
If you have questions about your personal data or our privacy policy, please contact us. To see all the information we have about you, and to correct any inaccuracies, please write to us.
Changes to Privacy Policy
We reserve the right to amend our privacy policy, whilst keeping it within all appropriate legislation and guidelines. We will do all we can to ensure that these pages show the most up-to-date information always and may notify you of such changes by uploading the revised privacy policy on the Drumming Team Building LTD website.
Cookie Policy
By visiting this website with your browser settings adjusted to allow cookies, you are consenting to Drumming Team Building LTD using cookies for the purposes described below to provide you with a fully efficient shopping experience.
Our Cookie Policy
Please note: to make full use of the Drumming Team Building LTD website and to benefit from a selection of personalised features, your computer, tablet, or mobile phone will need to be set up to accept cookies.
- Drumming Team Building LTD uses cookies to deliver the best user experience possible. Without them, we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive data such as your name, address or payment details and they can’t harm your computer.
- The data we collect through these cookies is solely for improving our website and your browsing experience—it is never used to identify you, and we would never share or sell on this data.
What is a Cookie?
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Your browser accesses the cookie file only when you visit the website that produced it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket.
Types of Cookies:
Session (or Transient) Cookies
Session cookies are stored in your computer’s memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log in repeatedly.
Persistent Cookies
Persistent cookies are stored in your computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page, and analyse shopping behaviour on the website. This information is used to find out how well the website works and where it can be improved.
Flash Cookies (or Locally Shared Objects)
You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies. Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognise you if it backed up the deleted cookie information on a Flash cookie.
Sharing with Social Networks
If you use the badges that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
https://www.facebook.com/about/privacy/
http://twitter.com/privacy
http://www.google.com/intl/en-GB/policies/privacy/
Marketing Material
If you're happy to receive marketing communications by email, you may sign up for our newsletter. This means you will receive regular marketing updates including freebies, special offers and industry news. You may unsubscribe and have the right to be forgotten at any time. We will never spam you or sell your email address to 3rd parties.
Contact Information
Drumming Team Building LTD
Suite 1323, 124 City Road
London
United Kingdom
EC1V 2NX
+44 (0)203 808 5177
drummers@drummingteambuildingltd.com
The information above can also be used to contact our registered Data Protection Officer.
Last Updated: November 2024